Planning your trip to the Port of Miami?
Whether you’re booking a shared ride or a private shuttle, we’ve gathered the most frequently asked questions to help you plan your transportation with ease. Learn about our shuttle services to all Port of Miami terminals, reservation policies, luggage limits, and more. Find all the details you need for a smooth and reliable travel experience.
Do you offer shuttle service to every Port of Miami terminal?
Yes. We serve all PortMiami cruise terminals, including AA, A, B, C, D, E, F, G, J, and V.
What’s the difference between shared and private shuttles?
Can I cancel and get my money back?
Yes. Free cancellation with advance notice (at least 1 day before the booking day). Request it from your booking page and you’ll receive a refund.
Are your drivers licensed to operate at the Port of Miami?
Absolutely. Our drivers are licensed and permitted to work at the Port of Miami and follow all port security procedures.
How much luggage can I bring?
Standard cruise luggage allowance per traveler is included. Oversized or extra bags? Please let us know at the booking page so we can assign the correct vehicle.
Do you track flights?
Yes. We adjust pickups when flights are early or delayed to keep your transfer smooth.
Can I make a reservation by phone?
Yes, you can call us anytime at +1 (786) 905-3386 to book a shuttle or ask any other questions.
Do you operate on Holidays?
We operate 365 days a year.
Do I need to make a reservation?
Yes, you must have a reservation. Please make your reservation at least 24 hours in advance. Reservations are required to guarantee your seat. If you do not have a reservation, transportation will be provided based on availability.
What Payment Methods are available?
An advance payment by credit card is required for all cruise shuttle services.